Hours Of Operation

June 5th - September 1st *: Summer business hours for our Electric Customer Service office are 7:00 a.m. to 5:00 p.m. Monday - Friday.

* excluding July 3rd - 7th, when hours will be 7:30 a.m. - 4:30 p.m. and closed on July 4th

The TMLP Electric Customer Service office is closed on the following Massachusetts State and Federal holidays:

  • New Years Day
  • Martin Luther King Day
  • Presidents Day
  • Patriots Day
  • Memorial Day
  • Easter Sunday
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

However, you can still contact TMLP by phone to report an outage or other emergency 24 hours a day, 7 days a week, 365 days a year.

If you call outside of normal business hours or on one of the above-listed holidays, simply press "0" at the recorded menu to speak to a representative.

Customer Service: 508.824.6976