Frequently Asked Questions

Mailing Address Number

  1. I'm trying to make a payment on the online payment or phone-based payment system and it's asking for my "mailing address number." What's that?

    Your mailing address number is the numeric portion of the address your bill gets mailed to. Fractions (like 1/2) are not included.

    Most often, this is your house number. However, if your bill is mailed to a Post Office Box, it will be your Post Office Box number.

    Here are some examples:

    • If your bill is mailed to 123 Main Street, your mailing address number is 123
    • If your bill is mailed to 35B Center Street, your mailing address number is 35 (Numeric portion only!)
    • If your bill is mailed to 13 1/2 Walker Street, your mailing address number is 13 (Fractions are not included)
    • If your bill is mailed to Post Office Box 678, your mailing address number is 678

Payments

  1. Where can I pay my TMLP bill?

Paperless Billing

  1. How do I switch to paperless billing?

Billing

  1. How do I read my meter?
  2. How often is my meter read?
  3. When is my bill due?

Starting Service

  1. How do I get electricity on an existing meter (on a premise that has a meter on it)?
  2. How do I get a new meter installed (on a premise that has NO meter or needs a new one)?
  3. What is the deposit procedure for commercial and industrial customers?

Solar Programs

  1. What if I sell my house or business and I have a solar / net metering system?